Shop Policies

Welcome

Mini Mons are little monsters with BIG personalities. Each Mini Mon is hand crafted by me, Erin Scull, and an original "one of a kind" (ooak) monster. If you would like a Mini Mon that was already created and sold I can try and replicate it but I cannot guarantee it will be exactly the same. 

I do take requests on colors and poses, if I can that is, at no extra charge. (unless extra props are wanted, etc.)

Your Mini Mon will come with his or her own card with all the info you'll need to know about you new little friend; name, likes, dislike, hobbies, and how to care for your little Mini Mon.

Payment

I accept all credit cards (allowed by Etsy and/or Paypal). There is also an option to pay with Paypal. If you would like to pay with cash, cashiers check, or money order (NO checks) I will gladly accept those forms as well but will not mail your Mini Mon out until the payment is received and cleared.

Shipping

I do NOT make a profit off of shipping. Shipping costs are only to cover shipping and partly to cover shipping materials. 

All orders will be mailed within three (3) business days from receiving cleared payment.

Shipping within the US will be via 1st Class Mail and on occassion Priority Mail, which is normally 2-3 business days and will come with a tracking number.

Shipping outside of the US will be via First Class mail. Please note that it can take 2-4 weeks (PLUS) for the package to be delivered and no tracking number can be provided in these cases. 

I am willing to overnight packages but I would need to be notified first and the extra shipping cost would have to be paid separately. In this case I would give you the exact extra cost.

Refunds and Exchanges

All Mini Mons are carefully packed for the safest possible trip but If you Mini Mon gets hurt on his or her way to your home please send me a photo of Mini Mon. I will gladly refund your money or happily make you a new little Mini Mon and send it to you.